Terms of service

Terms of Service

These Terms of Service (“Terms”) govern your use of the Kentucky Hop Water website (the “Site”) and any purchases you make through it. By using the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site.

1) Who we are

Kentucky Hop Water (“we,” “us,” “our”) operates this Site.

Contact: info@kentuckyhopwater.com

2) Eligibility and THC products

You must be at least 18 years old to use the Site.

To purchase hemp-derived THC products, you must be 21 years of age or older. By purchasing hemp-derived THC products, you confirm:

  • You are 21+.

  • You will use the products responsibly.

  • It is legal for you to purchase, possess, and use these products in your location.

We may require age verification and may cancel any order we believe is placed by or for someone under 21.

3) Shipping restrictions for hemp-derived THC

Hemp-derived THC laws vary by state and can change. We do not ship hemp-derived THC products to locations where we determine shipment is restricted or prohibited.

You are responsible for ensuring the products you order are legal in your jurisdiction. If we cannot ship your order, we may cancel it and issue a refund.

4) Orders and acceptance

All orders are subject to acceptance by us. We may refuse, cancel, or limit orders at our discretion, including for suspected fraud, reseller activity, pricing errors, inventory issues, age verification issues, or shipping restrictions.

If we cancel an order after you are charged, we will issue a refund to the original payment method.

5) Pricing and taxes

Prices are shown in U.S. dollars unless stated otherwise. Prices may change at any time. Taxes are calculated at checkout where applicable.

If a product is listed at an incorrect price due to an error, we may cancel the order and refund you.

6) Shipping, local delivery, and pickup

Shipping options, costs, delivery estimates, and local delivery or pickup availability are shown at checkout and may vary by address and product.

For shipped orders, title and risk of loss pass to you upon delivery to the carrier, unless otherwise required by law.

7) Returns and refunds

Our return policy is posted on the Site and is incorporated into these Terms. If there is a conflict between these Terms and the return policy, the return policy controls for returns and refunds.

8) Subscriptions

If you enroll in a subscription or recurring order program:

  • You authorize us to charge your payment method at the selected frequency until you cancel.

  • You can manage or cancel according to the instructions provided in your account or subscription portal.

  • Subscription pricing, discount terms, and availability may change prospectively as allowed by law.

We may pause or cancel subscriptions where shipping restrictions, compliance requirements, or inventory issues apply.

9) Promotions and discount codes

Promotions and discount codes are subject to additional terms that may apply. Unless stated otherwise, promotions cannot be combined and may be modified or ended at any time.

10) Product information and responsible use

We try to display product details accurately, but we do not guarantee that descriptions, images, ingredients, effects, or other content are complete, current, or error-free.

Hemp-derived THC products may cause impairment. Do not drive or operate machinery after consuming. Keep out of reach of children and pets. Do not use if you are pregnant or nursing. Consult a qualified professional if you have questions about interactions, sensitivities, or other personal considerations.

You are responsible for reviewing product information before purchase, including ingredients and allergen information.

11) Prohibited use

You agree not to:

  • Use the Site for unlawful purposes

  • Attempt to interfere with Site security or functionality

  • Scrape, crawl, or harvest data without permission

  • Misrepresent your identity, age, address, or payment information

  • Resell products where prohibited by law or our policies

12) Intellectual property

All Site content, including text, design, logos, graphics, photos, and other materials, is owned by Kentucky Hop Water or its licensors and is protected by intellectual property laws. You may not use it without our written permission.

13) Third-party services

The Site may rely on third-party services (payment processors, shipping carriers, subscription tools). We are not responsible for third-party services, outages, errors, or policies.

14) Disclaimers

THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE FULLEST EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

15) Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KENTUCKY HOP WATER WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

Some states do not allow certain limitations, so some of the above may not apply to you.

16) Indemnification

You agree to indemnify and hold harmless Kentucky Hop Water from claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your violation of any law or third-party rights.

17) Governing law

These Terms are governed by the laws of the State of Kentucky, without regard to conflict of law principles.

18) Changes to these Terms

We may update these Terms from time to time. The “Effective date” at the top indicates when changes go into effect. Your continued use of the Site after changes means you accept the updated Terms.

19) Contact

Questions about these Terms: info@kentuckyhopwater.com